Rent-A-Center in Colorado Springs, CO Open now

Reviews about Rent-A-Center

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  July 22, 2020, by Sam H
  I called corporate on them they are a joke 1st they lost my contract than I keep calling about it so I could pay it off within my 90 days and it took left and walk upon delivery of my furniture the manager Manny smoked a BLUNT OF MARIJUANA in my garage shot is just a mess and thing is wifey got him on camera so when they really see what type of workers they have and games being played maybe customers would stay this was the worst experience with a bunch of idiots I paid $490 my 1st month rent than 100 in July and another 50 in July bringing my total to $690 mind you the bedroom set was 7 hundred and some change the manager SAM typed it wrong and told Manny the manager smoking in the garage with us he typed it wrong and was gonna redo it never did but after today I guarantee they gone have all they ducks in a roll I'm far from a child and don't play when it comes to my money and or credit! I would never tell no one to shop there everybody experience isn't the same but I'm just 1 rent a center ain't gone play bottom line I will keep y'all posted on my situation 100 % of the way
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  September 25, 2019, by Michelle Gomez
  The sales slogan of " satisfaction guaranteed" is a scam!! Your satisfaction only applies to the first seven days. I purchased a mattress at rent a center as I had the extra room for it. Before I made my purchased, I asked around for reviews. All great reviews. I recieved my product and made large payments with the intentions with paying it off within 90 days. Midway I changed my plans and decided to return the mattress. I was advised I no longer owe but rather have a refund. Here's the catch: I am not intitled to my refund. I get a store credit. I stressed how I no longer need their services. Instead I was given the pitch to keep my mattress. "You just might need a bed for your drunk friends". I was in utter shock! What professional says that?! The lack of customer service continued on with the manager stating " I'm ending this conversation now" when I explained my disgust with my previous conversation. He was a joke. He used a fast talk tactic while placing me on hold numerous of times with no complete reason. I have filed my complaint with corporate. Customer Service is terrible Products are not worth the value Refund policy is ridiculous Never wasting my time and money on this company again!!!
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  February 15, 2019, by Pearson Psychological
  They were 5 stars until they came to my house after being a customer for months, never asking for delivery, always paying until I wanted bi weekly and came to my home. Do not have common sense, fake not genuine with people, and stress employees to make sales or they are fired.